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Unique Furny (IP0622589-P)

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✨See It In Real Spaces🛋️

CozyNest Designer Lounge Chair

LumaEase Designer Lounge Chair

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Frequently asked questions

1. Estimated Delivery Time?

When will my item arrive?

Estimated delivery: 𝟕-𝟏𝟎 days or sooner

Worth the short wait for something you’ll use every day.You'll receive tracking information as soon as it ships.

2. What is the warranty conditions?

What does the warranty cover?

We stand behind the quality of our products. Your mini massage chair comes with a 1-year limited warranty that covers.

Service Response Standard

✅Core component failures caused by non-human damage within warranty period will be replaced directly without repair, to shorten customer waiting time.

✅ Covered:

Whole Unit Malfunction
Air Pump Malfunction
Battery
Fabric Cover
Electronic Accessories (buttons, adapters, etc.)
Heating Pad

❌ Not Covered:

Human-induced damage: Impact, scratches, water immersion, unauthorized disassembly or modification.
Normal wear and tear: Fabric usage traces, normal foam sagging (hardness reduction <20%after more than 1 year of use is considered normal)
Improper use: Overweight use (single seat load exceeding 150kg), placement in humid/sun-exposed environments, operation not in accordance with the user manual.
Force majeure: Damange caused by external factors such as fire, flood, insect infestation, etc.
Consumables: Consumable items such as batteries, cleaning supplies are not covered by the warranty.

How it works:
Need help or have questions about your warranty? Just reach out to us directly—we’re here to help.

3. Can I do instalment plan?

Unfortnately, we do not accept instalment plan now. We are working to add the instalment featuresfor our customers. We will inform when the instalment feature is ready to use.

4. How to Contact Us?

Any inquiries, please contact us below. We will get back to you within 24 working business hours.

1. WhatsApp - 601162889413

5. Can i try and self pickup in person?

Yes 😊 You may visit our dedicated showroom to test and experience the chair in person before purchasing. Self-pickup is also available for customers who prefer to collect the product directly.

💬 WhatsApp us to arrange a showroom visit or self-pickup appointment.

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